Sharp, contrasty and great focussing. IS works great. USM does the job most of the time without a fuss.

Barrel distortion! Lots of it! Especially at the widest end. Never seen barrel distortion so pronounced.

Good value for money, almost. I love the way it translates detail and colour onto print and slide. IS works fine, but won't replace a tripod for anything slower than 1/8 sec (I'm pushing it!). Just be careful with the wide end when shooting anything with horizontal lines. I learnt my lesson; I'll try to use it at 50mm (least barrel dist.) more often.

Customer Service

None yet.

Similar Products Used:

Tamron 28-200 SP LD;
EF 28-80 IV;
Sigma 18-35 Asph.

Image stabilization! Great range. Sharp lens.

None

This is a high quality lens with an excellent range. Unlike one reviewer, I have seen NO "barrel distortion. Lots of it" at any focal length in almost a year of use.

On it's own, this one lens with a Rebel is a jewel for light weight travel. Add the companion 75-300 IS for an excellent collection.

Customer Service

N/A

Similar Products Used:

Canon 35mm system, Pentax 35mm, 6x7,
various P&S, digital.

IS, sharpness, contrast, zoom range, USM, focusing speed.

Some distortion at 28mm.

It's the best consumer travel lens on the market. The IS really works wonders when carrying a tripod is not an option, or when flash photography is prohibited. It is not as sharp as some prime and L series lenses, but remmember it's a consumer zoom that costs a fraction of what the L series do. I found it very usefull when shooting in churches, museums and castles where flash photography is often a no no. the lens focuses very fast and is very silent, plus you can focus manually even when focusing on auto. the pictures that I have shot with this lens are sharp and with very good contrast. When traveling light is your preference this is the lens to go with, I highly recommend it.

Customer Service

Never needed.

Similar Products Used:

Sigma 28-105, Tamron 28-105, Canon 28-105.

1. IS delivers! 1/8 sec. @ 28mm no problem, but I wouldn't push it too far;
2. great range (although wish it started from 24mm);
3. not too expensive;
4. very sharp for a zoom;
5. fast AF speed

1. build quality not the best;
2. zoom creeps when pointed downward;
3. a little to big and too long;
4. distortion at wide end noticeable

Fabulous lens, very sharp, although barrel distortion at 28mm can be a problem for architecture shots. Feels a little plasticky and not very solid, zoom creeps too (not able to stay at one focal length when extended, especially when pointed downward). But despite its weakness, it is a sharp lens with a built-in tripod (IS, ok, I am exaggerating a little here) and offers a great range. It is a one-lens-fits-all type of zoom lens, perfect travel companion. A little too big and heavy, but that's the price you pay for such a great range and IS. The 72 mm filter size might actually be a good thing -- EF 20 f/2.8 has the same filter size too. For landscape, this zoom lens and the EF 20mm should cover 95% of my needs. The AF is very fast too thanks to USM.

Buy it, you won't regret it, unless Canon comes up with a 24-135 f/3.5-4.5 IS USM!

Customer Service

Never needed

Similar Products Used:

EF 50 f/1.8
Tokina AF 20-35 f/3.5-4.5
Tamron 90 f/2.8 AP Macro

Very sharp images, even at edges. Low glare. Image stabiliser brilliant- well worth the extra cost.

Different focus setting for infinity for different focal lengths. Can only use one screw on filter for 28mm setting.

Outstanding lens.

Customer Service

Not used yet.

Similar Products Used:

None

Focal Lengths Are Great...28mm-135mm Is Ideal For Most Photography...The Image Stablizer Works Fantastic...70mm @ 1/10Sec And Still Crisp...Lense Hood Is Not That Expensive...A Clean And Clear Image At All Focal Lengths...

Lense Seems To Subtly Zoom When Inverted...Different Maximum Apatures At All Focal Lengths Is An Annoyance...Could Be Faster...

All In All, The 28mm-135mm IS USM Is The Only Choice Of Lense At This Price...The 28mm-80mm L Series Is The Next Step...This Lense Somes Close To The Quality Of An L Series Lense - At Half The Price...

Customer Service

You'll Never Need It...

Similar Products Used:

Canon 28mm-200mm USM, 24mm-85mm USM, 100mm-300mm IS USM...Nikon 50mm, 28mm, 28mm-200mm...

* IS
* Focal range - 100 to 135 is very usefull for portraits.

* Would be nice if it was a bit faster of a lens, such as a 3.5 to 4.5

I have had this lens for a couple of weeks now and am very pleased with it. Coupled with my Elan 7E, the focusing is fast and quiet, and is a good all around lens that stays on my camera. The IS is very helpful for me, since I enjoy taking quite a few landscape and available light photos, it allows me to not bring along a tripod most of the time. I too have seen impressive results - 1/8 sec. @ 28 and around 1/30 sec. @ 135! So, overall I would have to say that it is a great purchase and have no regrets. Also, my lens is still pretty new, but I haven't seen the problem people talk about having the lens creep when pointed down.

Customer Service

Haven't needed it yet

Similar Products Used:

Canon 28-105 3.5-4.5 USM
Canon 35-80 :(
50 1.8

Very sharp in all apertures
Great range (very useful)
IS is a god sent
Light and well built

None for the price

Buy this lens and leave your tripod home!
It's not well corrected as the "L" lenses, but the shaprness and contrast are incredible. For $420 it's a steel.

Similar Products Used:

Canon 28-70L
70-200L
17-35L

IS!!
A sharp lens.
USM is very quiet.

could go down to 24 mm

A very good allround len im going to use this one much and the 2 other crap lenses will stay at home.

Similar Products Used:

canon 35-80 USM
sigma 24-70

Utility
Weight / Handling
Sharpness
Build Quailty

None

Traveling light is what I like. This lens opens up most possibilities for photojournalism, weddings, children, pets. It also works well as a close-up lens at 135MM.

It's is and fast handling. For me,that means getting the grab shot.

Image stabilization has made it possible to do some creative blur/sharp images. Meantime,the IS feature is as good as the positive reviews here indicate. At $475, it's got to be one of the best lens buys out there.

Check sharpness at This is an acceptably sharp lens I see detail in scenic shots with excellent contrast and tonal redition.

Customer Service

Haven't used it.

Similar Products Used:

My first zoom