Affordable price and perfect for a concrete contractor like me.

Worst customer service.

none, zero, zip, zilch, nada

https://www.walmartphotocentre.ca/en/passport/ at 165 North Queen Street in Etobicoke, ON, Canada had $9.97 price for 2 passport photos in May 2019. In the store they said, we don't do passport photos. There is another studio at the back of Walmart store, they do. The other studio gave me $30 price. I said no, then they quickly offered $25, then $20, then $15 while I was leaving the studio... walmartphotocentre.ca sucks a great deal!

Walmart is everywhere..

Charge extra for 1 hour photo (at least online this is the case) and they still do not have them ready on time! No one is ever at the photo center desk-so you have to hunt them down and then half the time the person doesn't know what they are doing. Half the time my pictures are messed up in some way shape or form.. one time I actually had diagonal lines going across all of my photos and the person said yah all the other photos we printed the last 2 days have had the same issue.. Then WHY didn't you let me know that when I called to see if my pictures were ready!???? RIDICULOUS your pictures and your customer service (or lack there of) S*CK!!! Oh, and the online photo site is horrible too, over half the time my pictures won't upload or it is malfunctioning some how... get it together or you're going to lose a lot of business!

None. Arrived and employees were taking selfies. I waited patiently for them to finish and then asked for assistance to navigate through the photo kiosk. It took 45 minutes to select my photos. Machine was taking a long time to load the next batch of photos. Employee comes over and resets it, loosing an hours time spent selecting. Then we switch kiosks because they blamed it on freezing up. So we do it again with the same result. 2 he's wasted, no apology, no answers, no employees that knew what the hell they were doing. The same be at the management level. They just want you to leave and get out of there face. They NEVER listen to customers about some things. I spend ten's of thousands at their store each year. The few complaints always go unanswered to any degree of satisfaction.

Everything. Walmart photo center did not treat me right.

Options available

Commitment, delivery, and customer service

I ordered something for Christmas with a delivery date of the 22nd. I paid for shipping for the 22nd. It's the 27th of December and I still do not have the photo ornaments of my wife's dog that past away last month. Something that was intended to be sentimental and special for Christmas. I contacted Walmart about this 3 ornament $60 plus order that was not delivered, and they offered me a 10% discount on future orders. It was outrageous and pathetic as the same time. I told them to keep their money, and that I'd likely return the ornaments as they missed Christmas. Pathetic when a corporate organization will not stand behind their commitments better than this. I will NEVER order from Walmart Photo again. There are too many other organizations and companies out there that can actually deliver upon their commitments. Thanks for nothing Walmart.

Customer Service

Customer service was through chat, and obvious they were chatting with multiple people at the same time. I felt like I was having a one way conversation.... another disappointment.

None

Customer Service is well let me say non existant

Contacted "customer service" who literally told me they could not help and I would need to speak to the president. Seriously

Cheap

Horrible quality!

Dark photos, thinnest photo paper I have seen (Dollar store regular papers are thicker than these photo papers). They could have charged us a bit more but provide us with much better quality photos!

Cheap

Cut off heads, too dark, cheap thin paper and quality

Terrible quality. Will not use again

Reasonably priced.

Rec'd confirmation email that my order had been received and would be at the store to pick up within 5 days, Had not rec'd text or email that order was ready to be picked up. Went to Walmart.com to check the status of my order - they had no record of any recent orders in the last six months. I knew this was wrong as I had placed 2 orders that day and had received one of the orders. Used the chat function and was told that my order had shipped the day before. My card was also charged for this order, so I believed them. Another 5 days have gone by and my order should have been here. Checked with the store - they couldn't find my order - said they couldn't help me since I ordered online. Gave me a number to call - was on the phone for 45 minutes with them. They couldn't track down my order and asked if I had checked with the store. Then they said they could refund my money for the inconvenience. I asked if they could just resubmit the order - but they couldn't. So they are refunding my credit card but I had also used a Walmart gift card that I got rid of since it appeared that my order had been processed. So now it could take up to 2 billing cycles to get the refund back on my card (I guess they are hoping that the customer will forget if it takes to long). And since I do not have the gift card any longer, they sent me an email that I need to take to Walmart, load a $1 on it and then I have to call customer service again for them to load the rest of my money on the card -- which will take up to 48 hours. Whatever happened to taking care of the customer? It would have been so much easier for them to resubmit the order and pay for rush delivery.

This will be my last order at Walmart Photo Center -- I wouldn't even bother with them for this but I spent a lot of time designing this project and do not want to start over.

GOOD PRICES

CUT OFF HEADS

CUTS OFF HEADS, NO ATTENTION TO DETAIL.