The website makes it easy to design a card

Bad printing quality and bad customer service

I was so overjoyed by the birth of my first child, a beautiful healthy baby boy. I wanted to share the news with everybody. Now I am so sorry that I ordered my birth announcements from this company. The printing quality was very bad. One of the postcards was returned to me as undeliverable, and when I saw the final product, I couldn't believe it. But what really shocked me is the way Amazingmail's customer service person treated me when I brought the problem to her attention.

customizable

Slow. The web-based program uses retarded carrier pigeons to transfer the 1s and 0s from one place to another. It is quicker to create, print, and write custom postcards by hand.

Slow! Slow slow slow. If you're sending the same thing to 30 different people, it might be worth it. Personalized postcards are an all-afternoon investment, though. There are about 8 or 9 steps in the postcard-creation process, and each one requires a 2-minute wait after you finish and advance to the next step.
If you want to upload a high-quality (if 1MB is high quality) pic, be prepared to wait 90 to 120 minutes. I got fed up after waiting for about an hour only to find out that the amazingmail software couldn't upload that particular format of jpeg.
My wife and I have found that it is actually quicker to get some photos printed and hand-write a message on the back and then take them to the post office to mail them.
Sorry, but what is the point of using computers if it takes so much longer to do anything.

Does anybody know of a download they offer that would allow me to do this on my mac at home and then just upload it?

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unfortunately there isn't enough competition driving this company

Easy of use, PDF proof before printing, my address book and contact list is kept in my account on the website, postcards are the highest quality, they physically mail the postcards for me

We have used this company for the last 3 years to mail or Christmas Cards. I design and edit several pictures together using photoshop. I then write a letter for the reverse of the card, upload it and mail it to 100 people. What used to be a chore and take a week, now takes me only an hour or two--and then it's done!

Everyone always tells me how much they look forward to getting our Christmas postcard. And their logo is so small it's barely visible, so it doesn't look like I'm advertising for them. This year we sent out the 11"x6" jumbo card, and it really looked great.

It's easy to recommend their product.

Customer Service

Never have had to use

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I can't find anything that offers same service. Printers do not mail merge and send cards for you.