I find this camera takes a good photo ,However I can not get the open shut mechanism to funtion now and has made the camera useless to my needs
I have tried most things to rectify the problem without success ,and would appreciate any advise on the above problems

Bill

The product is flawed -- it requires absurdly cautious handling and babying. My Canon 35mm SLR is far more reliable and much better constructed.

The camera takes good pictures and has good features, as many other articles illustrate. The problem is that the camera is extremely sensitive to its environment, and is prone to experiencing failure when used in conditions in which you would never expect to have problems. I purchased the s50 six months ago. Since then, it has been in for repairs to Canon's Factory service twice for a combined time of over a month and a half. The first time I sent the camera in for repair was after only a week of use. The lenses failed to operate and the lens assembly was replaced. The camera was returned in a reasonable amount of time (within 2.5 weeks). The second time I sent the camera in for repair was a month and a half ago. The lcd panel on the rear of the camera body stopped functioning. After the camera had been in the service center for over a month (dated from the date on the Canon Repair Acknowledgement letter -- which stated that I should expect the camera back inside of 10 days), and after placing 5 calls to the repair center -- leaving 2 voice mails which went unanswered; being disconnected twice; and speaking with a repair center person who took my number and said she would call back -- she never did, the status of my camera was finally updated on the Canon website (sorry for the run-on). The web site now stated that my repair had been re-estimated and that I needed to remit $164 for the repair. I called the Canon repair center to provide payment --> this time they managed to get a live person on the phone. While on the phone, she informed me that the camera had been evaluated and the repair cost estimate had been made a month earlier -- yet, nobody had contacted me, the website had never been updated, and even after calling on five prior occasions, this had not been communicated. I was also informed, while making payment, that the damage requiring repair was "water related." As a brief word on the "water related damage," I should note that this camera was never subjected to anything which one would associate with mishandling or water contact. At most, it has been used, in a protected fashion during misty conditions. You can find plenty of other articles that people have written describing their troubles with "water damage" resulting from use in high humidity climates. My conclusions on this camera are as follows: 1. The product itself is flawed -- it requires absurdly cautious handling and babying. My Canon 35mm SLR is far more reliable and much better constructed. 2. Canon customer service is abysmal. Although their CSRs are polite on the phone --> they are useless. My camera has been in repair for 1/3 of the time I have owned it. Their communication of the status of my camera has been non-existent. Even when I have attempted to actively contact them, it has been a fruitless exercise.

Customer Service

Canon customer service is abysmal. Although their CSRs are polite on the phone --> they are useless. My camera has been in repair for 1/3 of the time I have owned it. Their communication of the status of my camera has been non-existent. Even when I have attempted to actively contact them, it has been a fruitless exercise.

Similar Products Used:

Canon 35mm SLR cameras -- have loved them all.

Exposure control features Size and weight 5mp images with good image quality choices Uses compact flash common with other cameras Fast shutter speed when needed Remembers saved settings in each exposure mode. I like the metal body.

Some of the menus take a little time to learn Flash, so what is new on this size Average auto focus and zoom speed Needs more custom settings (has only one feature set memory in the C mode) 35 to 105mm zoom is a bit narrow

I was looking for a small digital camera for my briefcase. I wanted feature rich unit with above average picture quality. I found it in the Canon S50. A terrific shooter with above average digital quality. I take it every place and pack it in a lens slot in my larger SLR bag as a digital backup. It is not a substitute for a DSLR, but it is one of the best for compact shooting. The S50 is a "no brainer" value at $400. If you want a loaded compact this is it.

Customer Service

Not needed yet

Similar Products Used:

Nikon 800 Minolta Dimage 7HI

Compact 5MP camera, picture quality, manual features, zoom quality, macro quality and lithion ion battery life.

Not really a weakness but it would be nice if it were a bit lighter. Price has gone down so it's a good thing.

If you're looking for great picture quality with manual feature adjustments in a compact size, this is the camera to get. I'm very satisfied with this purchase and it takes beautiful photos in all type of conditions. Great movie mode quality also (3 min. recording w/sound) 320x240 pixels. User friendly for intermediate users, a must for the average photographer. 9 point focusing, white balance, shutter speed and aperture settings, 12x digital and optic zoom, photo effects, up to 2592x1944 images and much more. Learn to use all the features and I bet you'll be a "happy camper" with this camera. My old Coolpix4300 was great but this is much nicer, just a little heavier.

Customer Service

http://www.powershot.com

Similar Products Used:

Canon A70, and Nikon Coolpix 4300

Size is perfect, lots of features that are easy to find in the menues and intuitive. Image quality is excellent and color balance is great. Fast reaction time when you turn it on and off. Viewfinder usable and larger than other digitals. 3 different types of metering is effective. Fast to write to card.

Not great in low light (5050 was better) due to slowish lense. Sometimes has trouble focusing in low light. Confusing UI in Manual mode. Software not the best/fastest.

This is a great camera. I owned an Olympus C5050 for 6 months then sold it and got this. Perfect size, all the features you'd want and excellent image quality, colors, reaction time etc. Sacrifice some scalable features (hot shoe, different lenses) for a sleeker design (no lense cap). The photos are better than any other digital I've seen or used. Fast to write to the card even at the highest resolution. No tiff, but the best jpeg res still produces better images than the C5050 tiff (& w/o the write delay). This is bound to be a classic.

Customer Service

na

Similar Products Used:

Olympus C5050