I puchased a PhotoSmart 612 in early July 2002. It was fantastic, for about 8 months! I took it on my family vacation in October/November 2002, to our nation's capitol and took hundreds, maybe thousands of wonderful photos. I had more beautiful photos than my sister (who is a professional photographer)with her 35mm camera. I used the camera through the year, and put it away for about 2 months. When I tried to use it again, it was dead. After at least 4 calls to the service center, it was replaced with a piece of junk! The replacement(also a 612) has not worked properly at all. I've called the service center 3 times, the final result is that my replacement falls under the original warranty time(at least that's what I beleive I was told by the service techs that barely spoke english, they were all located in other countries). The service center could not find a record that the camera had been replaced. I now have a $400 paperweight. I have decided that I will buy KRACO, before HP gets another dime from me.

Extremely intuitive, easy to use, don't even need to read the manual, nice features (optical zoom, red eye reduction), good exposure with or without flash, don't have to go through all kinds of menus to change settings. Nice quality pictures for general purposes. Lens cap included with mine.

Can't set exposure settings/focus manually. Should buy some flash cards if you want to use the highest quality setting on a regular basis. You can only fit 7 pictures or so of the top quality on the internal memory. (16 of second setting, over 100 of lowest setting)

I purchased a factory refurb, and for the price I think it's a great camera. The quality is not bad either, I used it to take a picture of a typewritten page instead of scanning the page and it worked just as well as scanning it.

Customer Service

not used

Similar Products Used:

Kodak DC 3200 this camera beats the Kodak all to pieces.